Professional debt recovery services with local expertise
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As part of DEBISOL Bridge’s commitment to building a pan-African view of debt recovery, we turn our focus to Angola, a nation with economic potential, rising foreign investment, and a growing need for structured and professional debt collection mechanisms. Angola, located on Africa’s southwest coast, is the continent’s second-largest oil producer and holds substantial mineral reserves, including diamonds, iron ore, and gold. Its main port, Port of Luanda, is one of the busiest on the Atlantic coast, and recent infrastructure developments—including the Luanda International Airport and rehabilitation of rail networks—have opened the door for increased regional trade. Despite economic diversification efforts, Angola still grapples with public and private debt challenges, a high level of non-performing loans (NPLs) in the banking sector (around 20.3% as of 2023, according to the IMF), and slow judicial processes, making efficient debt collection solutions more vital than ever.
In Angola, amicable collection is often the most effective route. This phase is grounded in negotiation, empathy, and cultural sensitivity. Agencies and creditors engage via formal letters, phone calls, or in-person meetings—often in Portuguese, the country’s official language. Angola’s civil law system, influenced by Portuguese jurisprudence, allows for debt recovery negotiations that respect both the debtor’s dignity and the creditor’s rights. In a society where personal reputation and relationships matter, a respectful approach often leads to better results. The lack of a centralized credit bureau also means that collection relies heavily on local knowledge and experience with regional payment behaviors.
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